We continue to take precautions, but we remain optimistic
Earn cash for the extras in life.
We've officially launched our digital wallet.
Who else in the financial services world would offer a guarantee like this?
We're so committed to providing every member with exceptional service we'll pay you for your trouble if you received less than the best.
If we make a mistake on any transaction, we'll correct the error and credit your account $10.00.
If you have questions or problems with any On The Grid Financial account, give us a call. If we can't answer your question immediately, we'll get back with you within 24 hours with a status update or credit your account $10.00.
We don't want to let you down on our promise. If we fail to deliver any product or service as promised, we'll credit your account $5.00.
We promise to acknowledge a member's presence or phone call within three minutes.
If you feel any of our employees have been less than courteous, please notify a manager or supervisor so we may address the situation.
Loans under this promotion must close between May 1, 2018 and close of business June 30, 2018. Offer valid only on vehicle loans including autos and trucks. No RVs, boats or motorcycles. May not be used in conjunction with any other credit union offer or discount. This promotion carries no special interest rate. No refinancing of On The Grid Financial loans. Offer not valid on purchases made outside the promotional period. Eligible loans must be a minimum of $10,000.00 and financing with OTGF for 36 months or longer. Cash back will be calculated by rounding down to the closest $100 increment. First payment will be due within 60 days of closing. Rebate will be credited to member's share account within 10 days of loan disbursement. Loan must remain at OTGF for a minimum of 180 days or rebate amount will be added to the loan payoff. Maximum cash back of $400 per financed loan. On The Grid Financial reserves the right to amend, suspend or discontinue offer at any time. Standard underwriting guidelines apply. You may receive a 1099-MISC at year-end for tax purposes.