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EMAIL OR CALL US AT 1.800.360.6362
Right down the line.
Online Banking

Feel free to call on us.

You’re an expert in the electrical utility industry. We’re experts in financial matters for employees of the electrical utility industry. So when you have questions on things like which accounts are best for you, ways to refinance current loans, or tips on how to create a personal budget, we’re Right Down The Line for you. Give us a call or fill out our Quick Contact Form below and we’ll get right back with you.

How may we help you today?

We know you’re busy, so fill out this Quick Contact Form. We’ll get your request rolling and get back with you in no time. For your safety, please do not include sensitive information such your social security number or account numbers.

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On The Grid Financial

Other ways to contact us.

General Email
If you have a general question or concern, feel free to contact a Financial Services Associate at: It’s important that you do not include personal or account information in general emails. If you have specific questions about your account, use our secure Email system inside Online Banking.

Member Services
Phone: 1.800.360.6362 or 770-396-9005
Fax: 1-877-205-8923 or 770-396-0777

Access Your Accounts by Phone
Audio Response: 1-800-321-4180

Mailing Address (also use for FedEx, UPS or other overnight delivery)
On The Grid Financial
5901A Peachtree Dunwoody Road, Ste 275
Atlanta, GA 30328